Privacy policy
Last updated 7 November 2026
Retro Booth is a trading name of Porter Ventures Pty Ltd (ABN 51 165 428 357). In this policy, "we", "us" and "our" mean Porter Ventures Pty Ltd trading as Retro Booth. This policy explains what personal information we collect, how we use and protect it, and how you can contact us about it. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What we collect
When you enquire
When you use the enquiry form on this website, email or call us, we collect the details you give us. That can include your name, business or venue name, email address, phone number, location, business type, the booth you are interested in and anything else you choose to tell us.
When you visit this website
We use Umami, a privacy-focused analytics tool, to understand how the website is used. It records information such as the pages you view, the site that referred you, your browser and device type, and your approximate location based on your IP address. Umami does not use advertising cookies.
We also use Umami's session recording, which captures how visitors move through pages, such as scrolling, clicks and page changes. We use these recordings to find and fix problems with the website, not to identify individual visitors.
When guests use a booth at a venue
Booths we sell are owned and run by the venue or operator that buys them. When a guest uses a booth, it takes photos and, if the venue turns this on, may ask guests for an email address or mobile number to send a digital copy. The venue is responsible for that information and for asking guests for any consent it needs, including consent for marketing. Where our booth software stores this information, we handle it on the venue's behalf and only to provide the service.
Sensitive information
We do not ask for sensitive information, such as health information or details about your religion or political views. If we ever need it, we will only collect it with your consent.
How we use your information
- To respond to your enquiry and prepare a quote
- To supply, install and support booths you buy from us
- To process finance applications you ask us to help with
- To send you updates about our booths, if you have agreed to receive them
- To run, secure and improve this website
- To meet our legal obligations
Who we share it with
We do not sell your personal information. We share it only where needed for the purposes above, with:
- Service providers who help us run the business, such as our website host and form service (Netlify), our analytics server, and email and accounting providers
- Finance providers, if you ask us to arrange finance for a booth
- Installers and contractors working on your booth, who must keep your information confidential
- Government agencies or others where the law requires it
Some of these providers store information outside Australia, including in the United States. We take reasonable steps to make sure they protect it in a way that is consistent with the Australian Privacy Principles.
Marketing
If you have agreed to hear from us, we may send you news about our booths. Every marketing email includes a way to unsubscribe, or you can email us at any time to opt out.
Storage and security
We take reasonable steps to protect personal information from misuse, loss and unauthorised access, including access controls and secure, reputable service providers. We keep information only for as long as we need it for the purposes in this policy or as the law requires, then delete or de-identify it.
Accessing and correcting your information
You can ask for a copy of the personal information we hold about you, or ask us to correct it, by contacting us using the details below. We will respond within 30 days. If we can't give you access, we will explain why.
Complaints
If you have a concern about how we have handled your personal information, please contact us first. We will acknowledge your complaint and aim to resolve it within 30 days. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.
Changes to this policy
We may update this policy from time to time. The current version will always be on this page, with the date it was last updated.
Contact us
Privacy Officer, Porter Ventures Pty Ltd trading as Retro Booth
Email: hello@retrobooth.com.au
Phone: 03 8899 8999